A clear, human refund policy
This local preview demonstrates our order, availability, and aftercare flow. Final terms will be reviewed for each operating region before real payments are enabled.
Before fulfillment begins
Cancel before a specialist confirms fulfillment and the request can enter refund review. Reserved availability is released after approval.
Incorrect order details
If the platform, contact information, or requested time is incorrect, the order pauses until we confirm the correction with you.
We cannot deliver
If a platform issue or ARC Raiders Shop prevents delivery as agreed, you may reschedule or request a refund.
After a service is completed
Completed and customer-confirmed services are generally non-refundable. We review the order timeline and support conversation for any dispute.
ARC Raiders Shop will never ask for your password. Do not share passwords, verification codes, or payment credentials in support chat.